Issues With Vendor Account Activation Emails

If no email is sent to set up the password after adding someone as a vendor, the issue might be that the email is already associated with a vendor in a different account or store. Use the following workaround to resolve this:

1. Delete the previous entry that was added.
   
2. Add the account again, inputting the required information. For the email address, insert a plus symbol (“+”) before the “@” sign, followed by a number or word. For example:
   • Email: [e-mail]
     

Note: Adding a plus symbol (“+”) and any combination of words or numbers after the standard email address will still funnel emails back to the same inbox.

If the issue persists, please reach out to our support team.