As an Evey Events subscriber, you might notice a line item on your bill that indicates "App Usage." This charge refers to the cumulative ticket fees collected for the tickets sold through your platform within a specified time frame.
Every ticket sold through Evey Events incurs a ticket fee. The ticket fee varies based on your subscription plan:
- Lite Plan: $1 per ticket
- Standard Plan: $0.50 per ticket
- Professional Plan: $0.25 per ticket
The "App Usage" charge consolidates the ticket fees accumulated daily into a single charge on your bill. Here's an example to illustrate:
- Customer A: 2 Tickets on December 23
- Customer B: 3 Tickets on December 23
- Customer C: 2 Tickets on December 23
- Customer D: 4 Tickets on December 23
- Customer E: 3 Tickets on December 24
- Customer F: 2 Tickets on December 24
- Customer G: 1 Ticket on December 25
- Customer H: 2 Tickets on December 25
- December 23: 4 customers made purchases, reflecting 1 usage day.
- December 24: 2 customers made purchases, reflecting 1 usage day.
- December 25: 2 customers made purchases, reflecting 1 usage day.
This will appear as 3 app usage charges on your bill, aggregated and listed under "App Usage." These charges represent the total ticket fees collected within specific days.
Understanding the relationship between customer transactions, usage days, and resulting charges can help you interpret your billing breakdown more effectively.
If you have any questions or need further clarification, please don't hesitate to reach out to our support team. We're here to assist you every step of the way.