Yes, there are charges even for events where tickets are offered for free. The ticket fees vary depending on the subscription plan you're enrolled in.
Lite Plan:
For the Lite Plan, there's no subscription fee. However, a ticket fee of $1 is applied for each ticket sold, irrespective of whether the ticket is free or paid.
Standard Plan:
With the Standard Plan, you’re billed $49/month in addition to a ticket fee of $0.50 per ticket sold, regardless of the ticket price (free or paid).
Professional Plan:
For the Professional Plan, the subscription fee amounts to $189/month, accompanied by a ticket fee of $0.25 per ticket, even for free events.
Exception for Ticket Fees:
If the ticket price is $0, and attendees are manually added without going through the checkout process, you won't be charged a ticket fee. This exception applies assuming you're on the Standard or Professional Plans.
However, if customers acquire free tickets through the checkout process, even if the ticket price is $0, ticket fees are applicable.
Should you require further clarification or have specific inquiries regarding ticket fees for your subscription plan, don’t hesitate to reach out to our support team we’re always here to help.